INFINITY ECM is a modern multi-functional Enterprise Content Management platform that includes a large number of integrated subsystems, solutions and more than 50 tools for collaboration, communication and management of the entire business. The system is fully modular, it can be easily upgraded to suit user preferences and as such perfectly adapts to the business process of the organization, which leads to a significant business processes acceleration, increasing clients satisfaction, increasing revenues with significant savings in human efforts and material costs. The Infinity ECM platform was declared 25. October 2017 in Brussels the best European BPaaSS system for 2017!
Infinity ECM is fully Cloud product working on different infrastructure platforms services such as Microsoft Azure Cloud Platform (PaaS) or Amazon AWS or can be self-hosted on private client servers. Also it is globally available through our worldwide IT partners and distributors who are specialized for consulting and implementation services.
Why you should consider Infinity ECM platform as your best Cloud software choice:
By implementing the Infinity ECM platform company can successfully include all business processes and their documentation, which will create ideal conditions for easy ISO 9001: 2015 Quality Management System certification.
INFINITY ECM platform combines different components of modern IT platforms such as: CRM (Customer Relationship Management), DMS (Document Management System), ERMS (Electronic Records Management System), CMS (Case Management System), ITSM (IT Service Management System), BPMA (Business Process Management & Automation), CMS (Collaborative Management System), KMS (Knowledge Management System), EAM (Enterprise Asset Management), IMS (Integrated Management System) whereby belongs to a group of modern global ECM (Enterprise Content Management) platform solutions.
Within the same application interface INFINITY ECM platform integrates different subsystems such as systems for: CRM; Marketing management; Sales management; Contracts and purchase orders management; Project & project programs management; Outbound & Inbound invoices with verification (integrated with Financial-accounting/ERP system); Service desk & Helpdesk management; 360 degree customer view; Contact center (calls preview from digital telephone VoIP System and Call center agent interface, with automatic recording and recognition of the caller); Records and Case management paperless system with DMS; Asset Management; e-Sessions management; Loyalty management; Warehouse management. Infinity ECM platform has grown into a global solution where within its scope of many platform subsystems, performance and modern technology concept has no such similar competition.
Infinity ECM offer high tech technology and easy integrations with other internal and external business information systems, thanks to its modern flexible architecture. Inside web services was located complete data and business logic, while the display layer is separated out of the web service and realized through most advanced web technology with the immediate screen size customization ability (responsive design) either on desktop, tablet or mobile.
Infinity ECM connection with other business IT systems enables: faster and better business management, increasing performance and satisfaction of work. The System is very simple, and as that enables the user maximum work focus, instead of losing time on working modes, or complicated software’s, which is the most common situation in practice.
Some of distinctive functionalities of INFINITY ECM platform are: Personalized view for each signed-in user, management of hierarchy levels and documentation privacy, review and monitoring all of the activities within the system, management of interactive collaboration (advanced communication), with other functionalities of very big significance for organization business.
INFINITY ECM platform is available in four versions:
INFINITY ECM platform consists of primary process-oriented subsystems and support subsystems all of which are interrelated but also independent. Each company selects one or more platform systems depending on their needs and in accordance with existing solutions which owns and with which wants to make the integration.
INFINITY ECM PLATFORM SUBSYSTEMS OVERVIEW: