IN digital PBX + Call Center

IN Unified Communication platform + digital PBX system with Call Center

We offer You professional implementation of business digital IP telephone systems for Unified Communication (UC) what also include Info Novitas Call Center system. IN UC platform system we offer based on different UC platforms such as (Asterisk, 3CX, Elastix, FreePBX, Fonality TrixBox).

IN UC platform provides superior features and flexibility at a far lower cost in comparison to other professional solutions with similar functionality. IN UC platform replaces a hardware PBX without the need for additional phone wiring. It supports popular SIP phones, VoIP providers, and traditional PSTN lines. IN UC Phone System’s web-based management console makes it easy to configure, eliminating the need for expensive maintenance.

Info Novitas partnerships and represented VoIP & UC platforms:

Info Novitas service includes:

1. AS-IS business system analysis and new TO-BE solution design with the presentation of potential savings
2. Complete installation, design and professional consulting services for VoIP solutions and platforms (Asterisk, 3CX, Elastix, FreePBX, Digium Switchvox, etc.)
3. Implementation of digital switchboard together with all accompanying UC elements (VoIP voice, Fax, IM-Chat, Video conference, e-mail, data, mobile access, networking, presence monitoring, etc.
4. Our service includes all necessary procurement and installation procedures regarding also all other VoIP and system equipment.
5. Maintenance and adequate expansions of existing system (roll-out)

Advantages of IN Unified Communication System & Call Center:

• Easy to manage by an IT administrator
• Inexpensive to buy and expand
• Greater return on investment
• Use existing hardware and make huge savings
• More features by leveraging Windows technologies
• Hardware & vendor independent – no vendor lock in
• Better fault tolerance through easy backup of your PBX
• INUC Phone System is more scalable than hardware PBXs
• Better integration with other business applications
• Easily build voice applications that increase productivity
• Reduce telephone costs up to 70%
• Evolve your communications by allowing employees to hot desk anywhere in the office.
• Enable teleworking by allowing employees to take their extension with them wherever they go.
• Lower your call costs and globalize your business by making use of worldwide
• VoIP providers and bridging your offices for free inter-office calls

IN UC VoIP PBX IP platform modules:

    1. Standard VoIP Phone – Supports all standard telephone options such as: automatic receiving and redirecting calls, automatic receiving and redirecting calls, several types of call transfer, forming groups for calling, caller ID, video conference and voice calls, music on hold, automatic answering machine for every employee, voice mail, central phone book, automatic and manual call recording, call transfer with no need for putting call on hold and etc.

    2.VoIP SoftPhone – system is designed to be used with software telephone as well, which can be installed on unlimited number of computers. This SoftPhone is developed for Windows operation system and for mobile phones (Android, iPhone and Microsoft Mobile). SoftPhone supports most UC platforms’ functions (eg. More lines, video calls, record calls, chat, integration with Outlook, etc.).

    3.VoIP personal assistant – The module is installed on your computer and provides the following options: showing the presence of employees, making calls from Outlook and other integrated applications, personal and shared address book, manually redirect calls to voice mail, caller ID (incoming, outgoing, missed), the configuration of the period of availability of employees, management of incoming calls, create video conferencing, text messaging within the company (chat).

    4.Fax server – UC platform also offers fax server that allows you to receive faxes via e-mail in PDF format. Support for T.38 and T.38 providers PSTN gateway devices.

    5.Dislocated subsidiaries and employees – System functionalities in dislocated subsidairies and for mobile employees are equally usable as in the headquarters, where the system is implemented.

    6.Integration module and networking – The system can be integrated with other systems  such as Microsoft Exchange and active directory (AD/LDAP). Support for Microsoft Dynamics, plug-in for Microsoft Outlook, support for CRM integration. The possibility for very large installations – networking more UC / VoIP servers located in different geographical locations into one UC system.

    7.Hotel module – An option which can be implemented additionally  and supports following options: monitoring guest calls and preparing data for billing, automatic wake up calls, checking in and checking out, activating “do not disturb” option, determine the status of rooms trough the room phone.

IN Unified Communications (UC) digital platform

Unified Communications (UC) is defined as the process in which all means of communication, communication devices and media are integrated, allowing users to be in touch with anyone, wherever they are, and in real time.

UC allows an individual to send a message in one medium and receive the same communication on another medium. For example, a user can receive a voice mail message and can choose to access it through email or any phone.

IN UC platform components:

• Voice VoIP calls
• Video (conference) calls
• Fax server
• Mobility
• E-mail
• Chat
• Data
• Presence
• Directory services

Cost reduction and savings possibilities with IN UC platform

Fixed and mobile telephony:

• 35-80% reduced costs for fixed telephony (on a monthly basis)
• 5 to 30% savings on GSM costs (on a monthly basis)
• 75 to 90% reduced costs for international calls
• Savings on other phone services

Other costs and positive effects:

• Reducing the costs of business trips by using video conferencing capabilities
• Reducing the cost of printer and fax supplies
• Reducing operational costs
• Lower costs of system expansion
• Improving communication with clients using modern multifunctional telephone system
• Business improvement for dislocated offices and employees outside the office
• Increasing efficiency in communication and data exchange with colleagues and clients (higher speed and data transfer, reducing time spent at work …)

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Attachments:

• IN 3CX UC platform - Major promotional flyer | pdf | 0 bytes
• IN 3CX UC platform - Detail presentation | pdf | 0 bytes
• IN 3CX UC platform - Futures and packages | pdf | 0 bytes
• IN - Yealink price list 2016_EN | pdf | 0 bytes