The analysis of management and business processes represents the basic and fundamental step in the process of renewal and implementation of business information systems. We strongly believe that ‘analysis’ is the key to good ‘implementation’.
BPM ( Business Process Management) is a systematic approach to business improvement, based on shaping, measuring, analysis, improvement and managing of processes.
When designing business processes it should be kept in mind that each industry has its specific processes. The analysis of business processes is done in order to
The analysis of business processes enables understanding the way the organization does business, from the value chain of customers and operating procedures to the automated workflows.
The analytical techniques can be classified into three groups:
: Analysis and business processes design, enables us understanding of the way business is done within an organization; from customer value chain and operative procedures to the automated workflows.
BPM is a way of managing an organization through :